Privacy Policy

Who we are

James Marine ("we") is an owner-operated waterfront and outdoor construction company serving Henderson County and East Texas. You can reach us by phone at 903-603-0528, by email at forms@frontendhorizon.com, or through our contact page.

Frontend Horizon builds and runs this website and the system that receives your requests. It handles your information only on our behalf.

What you give us

We collect what you choose to send us through one of the two forms on this site:

• Estimate request (the estimator on the home page, the contact page and our articles): the type of project, any project details you write, your phone number, your email address if you add it, a preferred date and time for a site visit if you pick one, how you prefer to be contacted, and your budget if you choose one. We also keep the price range the estimator showed you.
• Question form (on the FAQ page): your question, your phone number, and your name and email address if you add them.

What is recorded with a request

When you send a form, our systems also record:

• the page the form was on, the page you arrived on and when, and the website that sent you there
• campaign tags in the link you followed (UTM tags), and ad click ids from Google, Meta or Microsoft if the link carried one
• your device type (phone, tablet or desktop), your browser's language and time zone, and its user agent (the browser and operating system it reports)
• your IP address, and the country it belongs to, which Frontend Horizon's system looks up on its own server (from DB-IP's free country database) to help filter out spam
• your Google Analytics client id, when those analytics cookies are present in your browser
• the random visitor and session ids from our visit log (see below), only while analytics is on

Our lead system also gives each request a score and checks it for spam and test entries. It sends no email itself and keeps no record of emails.

How we use it

• to reply to you, give you an estimate, schedule a site visit and do the work
• to keep spam and fake requests out
• to learn which pages, searches and campaigns bring us requests, so we can improve the site

Our lead system sorts requests automatically. It scores each one (for example hot, warm or cool) from what you tell us, such as the type of project, your budget, whether you picked a visit date and which contact details you gave, and stores the score with your request. The email that tells us about your request may also show an automatic priority grade worked out from your answers, so we can prioritize our replies; that grade is not stored. If analytics is on, we also link your request to the pages your browser visited on this site before you sent it, so we can see which pages and campaigns lead to requests.

We do not sell your information. This site loads no advertising or remarketing pixels.

Cookies and analytics

We use analytics to understand how visitors use this site:

• Google Analytics sets cookies in your browser to count visits and see how the site is used. We send it the pages you view, clicks on our phone number, email links, buttons, menu links and links to other sites, form submissions, and measurements of how fast pages load. It uses Google's Consent Mode: when analytics is off, Google Analytics sets no cookies and receives only basic signals without them.
• Our own visit log stores a random visitor id and session id in your browser's local storage (not a cookie). It records each page you view, the website that sent you, campaign tags, your device type and browser window size, the page title, and the buttons, links and images you click (their label and where they sit on the page, never anything you type). It does not record your IP address, and it runs only while analytics is on.
• Where your visit came from. So that a later request can be credited to the visit that brought you, the site remembers the page you arrived on, the website that sent you and any campaign tags in your browser: for up to 90 days, or only for that visit if analytics is off when you arrive.
• Your choice. When you change it, a small cookie (cookie_consent) remembers your choice for 180 days.

We also use Elevi, Frontend Horizon's own analytics tool, to see how visitors use this site: the pages you view, where you click and scroll, which forms you start, how fast pages load, errors, and the ad or website that brought you here. It keeps a random ID in your browser to connect your visits. Elevi is off when you turn analytics off under Cookie preferences or your browser sends Global Privacy Control.

Analytics is on by default. You can turn it off at any time with the Cookie preferences link at the bottom of every page. If your browser sends a Global Privacy Control signal, analytics starts off. If you visit from the European Economic Area, the United Kingdom or Switzerland, Google Analytics starts off until you allow it; our own visit log and Elevi cannot tell where you are, so they run until you turn analytics off.

Who receives it

These service providers handle your information to run these services for us:

• Frontend Horizon: builds, hosts and runs this website and our lead inbox. It stores each request in its content management system, which runs on Supabase, emails it to us, and receives a copy of each request by email. A request its spam check flags is stored but emailed to no one.
• Supabase: the database where our lead system keeps your request, its score, and our visit log.
• Resend: delivers the emails Frontend Horizon's system sends about your request: the notice to us, the copy to Frontend Horizon, and any confirmation to you. If you give us your email address, we may send you a short confirmation that we received your request; replies go to James Marine.
• Google: Google Analytics, as described above. Our city pages also show a Google Maps map, which loads from Google and may set Google's own cookies whether or not analytics is on.

How long we keep it

We keep your request and the information recorded with it for as long as we need it to respond to you and for our business records.

Your choices

You can ask to see the information we have about you, to correct it, or to delete it. Call us at 903-603-0528 or email forms@frontendhorizon.com. You can turn analytics off at any time with the Cookie preferences link at the bottom of every page. Depending on where you live, you may have further rights over your information.

Security, children and changes

We and our service providers use reasonable safeguards to protect your information, but no website or email system is completely secure. This site is not meant for children under 13, and we do not knowingly collect their information. If we change how we handle information, we will update this page and the "Last updated" date at the top.

Contact

Questions about this page or your information? Call us at 903-603-0528, email forms@frontendhorizon.com, or reach out through our contact page.